Check the delivery note to ascertain whether there is more than one parcel within the delivery e.g. if the delivery note states ‘1 of 2’ or ‘1 of 3’; this example would mean that we were unable to package the entire order into one package and you should expect a further delivery.
What if my order does not arrive?
Check your emails from JBM (email@example.com).
Check your junk folder and ensure that firstname.lastname@example.org is added to your safe senders list.
To track your order at any time, go to the Google search engine and type in the tracking number provided by JBM to find where your delivery is currently located.
Contact JBM in Gland quoting your order number, tracking number and date of order.
Grocery and Non-Grocery total value: 1 point rewarded for each CHF30 multiple and recorded to your own account. Target 15 points to receive a CHF20 discount voucher by email, with Jim's compliments, that can be used on your next purchase
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Opaque dates are not optional delivery dates: No orders can be taken after 14:00h for next day delivery, no deliveries on Sundays or local Swiss Bank Holidays or National Holiday dates
Grocery and Non-Grocery total value: 1 point rewarded for each CHF30 multiple and recorded to your own account. Target 15 points to receive CHF20 discount with Jim's compliments that shall be automatically deducted from the Order Value once you reach the target
Your Jim's voucher has been sent by email; enter the unique code and click "Apply" to receive your credit against this Order Value
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Collect at Jims's in Gland
Hand delivered at your convenience in Gland, Rolle, Nyon and Coppet.